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This two-factor authentication is intended to make it difficult for an account to be compromised by a malicious third party without access to the physical security key, although it does not prevent so-called Man in the Browser MITB attacks.
However, the user or malicious third party can alternatively authenticate by providing the credit card or bank account number listed on his or her account.
Thus the PayPal implementation does not offer the security of true two-factor authentication. As early as , PayPal had substantial problems with online fraud , especially international hackers who were hacking into PayPal accounts and transferring small amounts of money out of multiple accounts.
Standard solutions for merchant and banking fraud might use government criminal sanctions to pursue the fraudsters.
But with PayPal losing millions of dollars each month to fraud while experiencing difficulties with using the FBI to pursue cases of international fraud, PayPal developed a private solution: Rather than treating the problem of fraud as a legal problem , the company treated it as a risk management one.
In , , Spanish card holders had their funds frozen in an apparent fraud case involving a PayPal service provider, Younique Money, which was the de facto administrator of the cards.
As of March most funds had not been returned. These cards are provided by the corporation InComm. Funds can only be loaded to PayPal accounts, and are done so by scratching off silvering on the rear of the card to reveal a secure PIN.
Employees have taken PINs and loaded or traded them for their own purposes. Meanwhile, victims have their claims investigated by the company ITC Financial Licenses under InComm, with a very broken model which blames victims as participants in Victim Assisted Fraud.
A video reveals a PIN number being known before silvering has been scratched off, and the victim was able to trace the account one of the cards was loaded to back to a former InComm Database Administrator.
In , PayPal voluntarily ceased serving as a payment intermediary between gambling websites and their online customers. At the time of this cessation, it was the largest payment processor for online gambling transactions.
In , PayPal resumed accepting such transactions, but only in those countries where online gambling is legal, and only for sites which are properly licensed to operate in said jurisdictions.
If an account is subject to fraud or unauthorized use, PayPal puts the "Limited Access" designation on the account.
PayPal has had several notable cases in which the company has frozen the account of users such as Richard Kyanka, owner of the website Something Awful , in September ,  Cryptome in March ,    or April Winchell , the owner of Regretsy, in December The account was reinstated, and PayPal apologized and donated to her cause.
Persson stated publicly that he had not received a clear explanation of why the account was frozen, and that PayPal was threatening to keep the money if they found anything wrong.
PayPal's partner MasterCard ceased taking donations to WikiLeaks in , and PayPal also suspended, and later permanently restricted, payments to the website after the U.
State Department deemed WikiLeaks activities as illegal. Online supporters and activists retaliated by subjecting PayPal and MasterCard, along with other companies, to coordinated cyber attacks.
In February PayPal unbanned the account of a website that supports Iraq War resisters after it had enough information to fulfill its know your customer guidelines.
The Chelsea Manning Support Network claimed the backdown was a reaction to a petition to the company to reinstate the account.
In May , PayPal declined to pay a reward offered in its Bug Bounty Program  to a year-old German student who discovered a cross-site scripting flaw on its site.
The company took the position that because the student was under 18 years old he did not qualify to participate in the program in violation of the program's terms and conditions.
In August , entrepreneurs who had used PayPal to collect the funds they raised on crowdfunding platforms like Kickstarter and Indiegogo reported difficulty in being able to withdraw the money.
As of January , a class-action lawsuit against PayPal has been filed in Israel ,  claiming that they arbitrarily freeze accounts and hold funds for up to days without paying interest and thereby directly profit from it.
The lawsuit requests that PayPal be declared a monopoly and thus regulated accordingly. In May PayPal blocked the account of a Russian human rights organisation "RosUznik", which supported political prisoners arrested at Bolotnaya Square case.
In May PayPal blocked an account intended to raise money for the distribution of Boris Nemtsov 's report " Putin.
In , PayPal generated controversy after it was discovered that one of its founders, Peter Thiel, had funded a lawsuit brought by Hulk Hogan against Gawker.
By , ConsumerAffairs had received over 1, consumer complaints relating to PayPal policies. In February , PayPal froze the account of News Media Canada , a Canadian trade association , in response to a payment from The Reminder , a Flin Flon , Manitoba community newspaper , intended to cover the fee for the Reminder's submission of articles for consideration in a nationwide journalism contest run by News Media Canada, including one discussing Syrian refugees.
PayPal cited United States regulations as a reason for flagging the transaction between Canadian entities. They claimed his site has content that was hateful and discriminatory against certain religious groups.
Most of the allegations concerned PayPal's dispute resolution procedures. The two lawsuits were merged into one class action lawsuit In re: An informal settlement was reached in November , and a formal settlement was signed on June 11, PayPal denied any wrongdoing.
In June , Stamps. In a license agreement, Stamps. They sued, alleging illegal misappropriation of customer accounts and detailed their customer service experiences, including freezing deposited funds for up to days until disputes were resolved by PayPal.
PayPal argued that the plaintiffs were required to arbitrate their disputes under the American Arbitration Association 's Commercial Arbitration Rules.
The court ruled against PayPal, stating that "the User Agreement and arbitration clause are substantively unconscionable under California law.
The claimants accused PayPal of deliberately failing to notify its customers that ICC-Cal was illegally charging them for currency conversion fees.
A class-action lawsuit filed in was settled in , in which the plaintiffs contested PayPal's "holds" on funds. PayPal which has yet to be ratified.
As part of the settlement, the company agreed to change some of its policies. It alleged that PayPal had promised discounts and payment options the consumers never received, and that users trying to sign up for the regular, non-credit, PayPal accounts were signed up for credit accounts instead.
From Wikipedia, the free encyclopedia. Type of business Public Type of site. Securities and Exchange Commission.
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